Refunds and cancellations.

This policy covers the paid subscription tools on jehbuilds.com. Done-for-you services are governed by their own proposal or agreement, not this policy.

Payments

Payments are processed through Wise. Approved refunds are sent back through Wise to the account you paid from. To request one, email hello@jehbuilds.com.

Free trials

Where a tool offers a free trial (7 days), you won't be charged until it ends. Cancel any time before the trial ends and you won't be billed. If you don't cancel, the subscription begins and the first payment is taken.

14-day money-back guarantee

If you’re not satisfied, email hello@jehbuilds.com within 14 days of your first payment for a full refund of that payment. This applies to your initial subscription charge, once per customer.

Cancelling a subscription

You can cancel any time from your account or by emailing hello@jehbuilds.com. Cancellation stops future renewals; you keep access until the end of the period you've already paid for. We don't provide partial refunds for the unused part of a billing period after the money-back window, unless required by law.

Renewals and price changes

Subscriptions renew automatically at the then-current price. We'll notify you before any price change; it applies to the next cycle, and you can cancel before it takes effect.

Failed payments

If a renewal payment fails, we'll let you know so it can be retried. If payment can't be collected, access to the paid tool may pause until it's resolved.

Exceptions

Refunds may be declined for evidence of abuse, fraud, or violation of the Terms of Service. We may still grant refunds at our discretion where fair.

Contact

Refund requests and questions: hello@jehbuilds.com (we reply within one business day).